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FAQs

Do I need a referral to make an appointment?

No you do not need a referral from a GP or anyone else to make an appointment with me. You can simply call me, or any other counsellor and make an appointment. However, if you wish to claim the Medicare rebate you would need a referral from your GP. Sometimes people make an initial appointment to see me first to make sure I am the right person for them, then go back to their GP and ask for a referral to see me. Whilst your GP can refer you to a counsellor they know, you can also make your own choice about the counsellor you wish to see.

How much will I pay per session?

Each session will be charged at $140.00 which you can pay via cash, or credit or debit card. If you have a GP referral you can also, with presentation of your Medicare card have the Medicare rebate paid directly into your account at the time of payment.

How do I get the Medicare rebate?

Once you have a referral from your GP, and after you have attended the first counselling appointment, you will either be given a receipt to take back to any Medicare office (if you pay cash) or if you pay with a debit or credit card and bring your Medicare card with you, we can process the rebate to be paid directly into your account at the time of payment.

What sorts of things will my GP want to know in order to get a mental health care plan?

It is best to let the reception staff at your GP surgery know that you are wanting a referral for counselling, as most GPs will require a double appointment to do a comprehensive mental health assessment.

Your GP will want to hear from you what problems you are experiencing that bring you to seek counselling. They may give you an assessment form called a K10 which asks ten questions to help the GP understand your current state of psychological and emotional wellbeing. The GP will most likely ask you a number of questions in relation to your current experience and your mood. They might also ask you if you have been suicidal at any time.

How much is the Medicare rebate?

The Medicare rebate for my counselling services are $74.80 per session.

How many sessions will I qualify for under Medicare?

Medicare will rebate 10 counselling sessions per annum with a Mental Health Treatment Plan and with a referral from your GP.

How do I know my information will be held in confidence?

Apart from my own ethical standards and the importance to me of your confidentiality, I am bound by my professional body to keep your information confidential. Only with your permission would information be passed on to a third party, like a GP or other health professional. All files are kept in a locked cabinet as required by the professional organisations to which I belong.

What if I don't want to attend weekly appointments?

We can discuss the best way for you to attend counselling. Whilst meeting weekly works very well, for some people this isn't always possible for a range of reasons. Sometimes we might meet fortnightly, or even every 3-4 weeks if that suits. Or we can arrange the timing between the current and the next appointment as we proceed each week. It is about making the process fit the individual person who comes to counselling.

Do I need to have a mental health diagnosis to see a counsellor?

No you can come to talk in counselling about anything that is worrying you. Some people come to counselling to seek support and strategies around dealing with depression and anxiety. Some people want to talk about relationships or confusing emotions or to discuss things like major change that is occurring in their lives. Sometimes you might be experiencing problems with feeling bullied either in a relationship or in the workplace. Some other people want to grow their self awareness and self understanding and know more about themselves as they relate to those around them.

Are you able to talk to me about suicidal feelings and/or behaviour?

Yes. Part of being depressed can sometimes mean having very confusing or despairing feelings about suicide or about wanting to self harm. These are really important feelings to acknowledge and to talk about with a well trained and experienced professional.

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